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My Work

Explore my portfolio of end-to-end UX work, from research and journey mapping to high-fidelity design and implementation. Each case study highlights how user needs, business goals, and technical constraints are balanced to create intuitive, accessible, and impactful experiences. Across projects, the focus is on measurable results, thoughtful problem-solving, and seamless collaboration with cross-functional teams.

B2B SaaS

Varis Adminapp

The Varis admin application is a centralized hub that enables our company to quickly launch private procurement marketplaces. I designed this internal tool to be highly efficient and scalable.

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B2B eLearning

Online Classroom Redesign

This project focused on reimagining our online professional training to create a more robust classroom experience that would set us apart in the market, by creating a new feature that consolidated all content and scheduling into a simple view for instructors.

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User Research

Technology Insiders Program

The Technology Insiders Program was built as a direct line of communication to our customers, providing invaluable insights for product design decisions and to ensure user-centered development.

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B2B eLearning

Curriculum Redesign

The initial request was to add a simple "playlist" feature to our curriculum page. However, through user research and strategic analysis, I identified a deeper problem: an outdated UI and confusing navigation. By pushing back, I was able to pivot the project into a full redesign

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B2B eCommerce

B2B eCommerce

Business customers relied on search for contract-specific products, but the outdated experience was cluttered and inefficient. I redesigned search results to better align with how buyers understand ‘in-contract.’

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B2B SaaS

Approval Workflow Config

My challenge for this project was to make a powerful system incredibly simple for the average user. The goal was to empower users to build complex, multi-step workflows without needing to understand the underlying technical complexity.

© 2025 by Melissa H Kern

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